
	new zealand car hire car hire search car hire range car hire co's new zealand driving faq contact

cruisin supersaver car hire

Cruisin NZ Cars Rental Terms for travel between 01-Jan-2008 and 31-Mar-2011

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and Mastercard (1.75% transaction fee applies).

The balance will be secured at the time of vehicle collection along with a pre-authorisation for the value of the bond.

The Hirer’s Obligation
1. The Hirer shall ensure that:
- The water in the radiator and the battery of the vehicle is maintained at the proper level.
- The oil in the vehicle is maintained at the proper level
- The tyres of the vehicle are maintained at the proper pressure.

2. The Hirer shall ensure that all reasonable care is taken in handling and parking the vehicle and that it is left securely locked when not in use.

Owners Obligations
3. The Owner shall supply the vehicle in a safe and roadworthy condition.

4. The Owner shall be responsible for all ordinary and extraordinary costs of running the vehicle during the term of the hire accept that by the terms of this agreement those cost are payable by the Hirer.

Note: The cost of petrol and other fuel (but not oil) used during the term of hire is the responsibility of the Hirer.

Mechanical Repairs and Accidents
5. If the vehicle is damaged or requires repair or salvage, whether because of an accident or breakdown, the Hirer shall advise the owner of the full circumstances by telephone as soon as possible.

6. The Hirer shall not undertake any repairs or salvage without the authority of the Owner except to the extent that the repairs or salvage are necessary to prevent further damage to the vehicle or other property.

7. The Hirer shall ensure that no person shall interfere with the distance recorded or speedometer or except in an emergency, any part of the engine, transmission, breaking or suspension system of the vehicle.

Use of the Vehicle
8. The Hirer shall not permit the vehicle to be used for the carriage of passengers for hire or reward unless the vehicle is hired with the knowledge of the Owner for use in a passenger service licensed under the Transport Services Licensing Act 1989.

9. The Hirer shall not
- Sublet or hire the vehicle to any person;
- Permit the vehicle to be operated without his or her authority;
- Operate the vehicle, or permit it to be operated, in circumstances that constitute an offence to the driver against section 58 of the Transport Act 1962 (which relates to driving or attempting to drive with access breath or blood alcohol or operate under the influence of any drink or drug);
- Operate the vehicle or permit it to be operated in any race, speed test, rally or contest;
- Operate the vehicle or permit it to be operated to tow or propel any other vehicle;
- Operate the vehicle or permit it to be operated in breach of the Transport Act 1962, the Traffic Regulation 1976 or any other Act, regulations or bylaws relating to road traffic;
- Operate the vehicle or permit it to be operated for the transport of more than the number of passengers or more than the weight of the goods specified in the certificate of the loading if the vehicle;
- Drive or permit the vehicle to be driven by any other person if at the time of driving the vehicle the Hirer of the vehicle is not the holder of the current drivers licence appropriate for the vehicle.
Where damage of the vehicle is caused by the breach of clause 13 the hirer shall be responsible for the full cost of repair notwithstanding that collision damage waiver may have been purchased.

Return of the Vehicle
10. The Hirer shall ensure that:
- The Hirer shall at or before the expiry of the term of hire, deliver the vehicle to the location specified in clause 2 of this agreement, or obtain the Owners consent to the continuation of the hire.
- If the vehicle is returned and it is on our opinion that it is extensively dirty outside or inside, then a $50 cleaning fee will be charged.

Immediate Return of Vehicle Where Default or Damaged
11. The Owner shall have the right to terminate the hiring and take immediate pocession of the vehicle if the hirer fails to comply with any of the terms of agreement, or if the vehicle is damaged. The termination of the hire under this clause shall be without prejudice to other rights of the Owner and the rights of the Hirer under this agreement or otherwise.

Insurance Conditions
12. Subject to the exclusions set out below, the Hirer, and any driver authorised to drive the vehicle, is full indemnified in respect of any liability he or she might have to the Owner in respect of the loss or damage of the vehicle and its accessories and spare parts and any consequential loss of revenue or other expenses of the Owner, including towage and salvage costs associated with the recovery of the vehicle and its accessories and spare parts. Subject to the exclusion set out below, the Hirer, and any driver authorised to drive the vehicle, is indemnified to the extend of $1,000,000 in respect of any liability he or she might have for damage to any property (including injury to any animal) belonging to any other person and arising out of the use of the vehicle. In the event of single car accident the excess is increased to NZD$ 2,500

Exclusion to Insurance Cover
The indemnities referred to above shall not apply where the damage, injury or loss arises when-
- The driver of the vehicle is under the influence of alcohol or any drug that affects his or her ability to drive the vehicle.
- The vehicle is in an unsafe or unroadworthy condition that arouse during the course of the hire and that caused or contributed to the damage or loss, and the Hirer or driver was aware or ought to have been aware of the unsafe or unroadworthy condition of the vehicle.
- The vehicle is operated in any race, speed test, rally or contest.
- The vehicle is driven by any person not named in clause 3 of the agreement;
- The vehicle is driven by a person who at the time when he or she drives the vehicle is disqualified from holding or has never held a driver’s licence appropriate for the vehicle.
- The vehicle is wilfully or recklessly damaged by the Hirer or any other person named in clause 3 of this agreement or driving the vehicle under the authority of the hirer, or is lost as a result of wilful and reckless behaviour of the Hirer or any such person;
- The vehicle is operated outside the term of the hire or any agreed extension of the term;
- The vehicle is operated in breach of clause 12 of this agreement;
- In the event that the driver is charged with an offence as a result of an accident, the hirer’s liability is increased by $10,000
- The vehicle is operated on any of the following roads Skipper Canyon, any beaches.

It is agreed between the owner and the Hirer that section 11 of the Insurance Law Reform Act 1977 shall apply to the above as if this clause constituted a contract of Insurance.The general effect of this provision is that an exclusion will not apply if the hirer proves on the balance of probability that the damage was not caused or constituted to by the matters to which the exclusion applies

Replacement of the Vehicle
13. In the event of an accident no refund of unused hire will be made. Provision of a replacement vehicle is at owner’s discretion.
14. Broken windscreen, punctures and damaged tyres are at the cost of hirer.
15. Where vehicles are fitted with radio; radio/cassette players, air con and any other accessories, these are supplier ‘gratis’ and do not form any part of any Rental Contract unless specifically stated.

Collision Damage Waiver (CDW)
All of our cars have full, standard insurance cover included in the daily rate. It is subject to an excess of NZ$1,000 including local taxes for drivers aged 21 years and over (windscreen insurance is not included). Also, for single vehicle accidents the excess is $2,500. The hirer can reduce the excess by paying a Collision Damage Waiver (CDW) as follows:

Silver Cover
The excess can be lowered down to $100 including taxes
Prices for this policies are displayed on the web at the time of booking.
Under the Silver Cover the excess on Single Vehicle accidents remains at $2,500.

Gold Cover
The excess can be lowered down to $100 including taxes, which includes vehicle theft, single vehicle accidents and windscreen damage.
Prices for this policy are displayed on the website at the time of booking

Platinum Cover
The excess can be lowered down to $100 including taxes, which includes vehicle theft, single vehicle accidents, tyre and windscreen damage.
For drivers and occupants of the vehicle, aged 15 to 70, Personal Accident insurance is included. For drivers and occupants of
the vehicle Personal Baggage insurance is included.
Personal Baggage and Personal Accident Insurances are subject to the terms, conditions and exclusions (for example, age
limitations) contained in the Personal Baggage and Personal Accident Insurance Policies.

Bond
A bond will be authorised of NZ$1000 on the hirer’s credit card provided. If the supplier's own Silver, Gold or Platinum Collision Damage Waiver (CDW) insurance option is selected, no money will be authorised.

Early Returns
No refunds are offered on unused days if the vehicle is returned before the end of the hire term.

One Way Hires
Available between all branches, minimum hire days apply. Repositioning fees may apply. All one way hires that have Queenstown Airport as drop off, will incur a $30 drop off fee.

Airport Concession
A concession fee of $30.00 will be charged against applicable airport bookings. This will be included into the quote on all reservation requests and final invoices if applicable.

Child & Baby Seats
Child seats are now compulsory on New Zealand roads (under 5) and may be hired from our branches. Please order at time of reservation stating age of child so correct size may be booked. All Child Seats are Subject to Availability.

Vehicles
Vehicle ages range from 2000-2009 models - later models will be allocated where possible but are not guaranteed.

(Conditions and charges may vary from time to time.)

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Cruisin NZ Cars Insurance

Vehicle Insurance
Vehicle insurance is included in the daily rate, and is subject to an excess of NZ$1,000 including local taxes for drivers aged 21 and over (windscreen insurance is not included). Also, for single vehicle accidents the excess is $2,500.

Collison Damage Waiver
The CDW Insurance options are only available to hirers aged 21 years and over, and a minimum 4 day applies. The hirer can reduce the excess by paying a Collision Damage Waiver (C.D.W) as follows:

Auckland depot

Address: 39 The Strand , Parnell , Auckland , NZ

Office hours
8.00am to 5.00pm.

Auckland Domestic Airport depot

Auckland Domestic Airport is a serviced non depot location.

Cruisin' NZ pick-up from the airport and local hotels and will transfer to their depot. Please call us on arrival and a shuttle will be despatched to collect you.

Office Hours
7.00am to 6.00pm

After Hours Collection
Go to the Visitor's Information Centre in the international arrivals terminal (there is a shuttle between the domestic and international airports). There you will find the keys and instructions to where your car is parked along with a contract that you will have to sign before leaving. We will leave a map with the contract with directions to the return branch. Please note there could be up to $24 maximum charge for Auckland Airport car park.

Auckland International Airport depot

Auckland International Airport is a serviced non depot location.

Cruisin' NZ pick-up from the airport and local hotels and will transfer to their depot.

AFTER HOURS PICK UPS AT AUCKLAND AIRPORT:
Go to the Visitor's Information Centre in the international arrivals terminal (there is a shuttle between the domestic and international airports). There you will find the keys and instructions to where your car is parked along with a contract that you will have to sign before leaving. We will leave a map with the contract with directions to the return branch. Please note there could be up to $24 maximum charge for Auckland Airport car park.

Office Hours
7.00am to 6.00pm

Christchurch Domestic Airport depot

Christchurch Domestic Airport is a serviced non depot location.

Office Hours
8.00am to 5.00pm

Christchurch Airport Pick Ups
Please ensure you have provided all flight arrival details to us prior to departure. Our depot is approximately 10 minutes from the airport - please call us on the number provided upon your arrival into the Airport and a representative will be despatched to pick you up.

Unfortunately we do not offer drop offs to the city centre, but we will call a taxi for you to take you to your accommodation.

Christchurch After Hours Pick Ups
We are able to offer you an after hours collection from our Christchurch Airport branch. The booking will have to be prepaid and the vehicle will be left in our branch car park with a lock box attached containing your keys and contract. The fee for this service is $30.00. You will also need to forward your details for the contract, including your address, telephone number and drivers license details (we need to sight a copy of all drivers licenses) for each driver. You can send these to us either by scanning the licenses and emailing it to us or by faxing it to us. Once our branch have sighted your driver's license they will send you an email with details of how to collect your vehicle on arrival at Christchurch Airport.

Christchurch After Hours Drop Offs
You can return the vehicle after hours to our Christchurch Airport branch . You will need to make your own way from our branch to the Airport (approx. 10 mins drive). Please ensure you park the car in our car park and drop the keys off in the drop off box located to the far left of the Coca-Cola machine at the front entrance.

Christchurch International Airport depot

Christchurch International Airport is a serviced non depot location.

Office Hours
8.00am to 5.00pm

Greymouth depot

Greymouth is a serviced non depot location.

Office hours:
0800am - 1700pm

Pick ups outside these hours incur a $60 late fee and are at the discretion of the Agency manager on a staff availability basis only.

Pick up instruction:
Clients arriving in off the train are met by a staff member holding a whiteboard with their names on it, clients will be transferred the 2km to the agency for contract sign up, on return, vehicles must returned to Greymouth Seaside Top 10 Holiday Park, 2 Chesterfield St and a courtesy transfer will be given to those returning to the train station only.
Vehicles left at the railway station are inevitably ticketed, any infrigements incurred due to clients not returning the vehicle to the agency, will be passed on along to the client plus a $30 administration fee, we are happy to pick up clients from hotels and motel at no extra charge.

Kaikoura depot

Address: Virtual Location , Kaikoura Airport SH1 , Kaikoura , NZ

Office hours
0800 - 1700

Pick up instruction
The agency will be manned for you time of arrival and drop off at time stated, if drop off is outside of office hours, a drop box is provided. Should you incur any problems, you will need to call freephone.

There is no courtesy pick up/drop off available from accommodation at this location, clients must make their own way to the Wings over Whales Building.

Picton depot

Address: Booth 5 & 6 , Picton , NZ

Office Hours
8.00am to 5.00pm

Vehilce pick up will be from the counter at the ferry terminal. Specific details will be provided at the time of booking confirmation on your invoice.

Queenstown depot

Address: Arrivals Hall , Airport , Queenstown , NZ

Cruisin' NZ are based within the Queenstown Airport (inside the arrivals hall). Please approach our desk where you will be greeted and taken to your car just outside.

Office Hours
0800am – 1700 pm 7 days a week including Christmas and public holidays

Please make sure you choose a pick up time that is within these business hours. If your flight is scheduled to land outside of these hours you will have to select a time within our business hours to pick up your vehicle the following day.

If your flight is scheduled to land within our business hours but is delayed, we will have a staff member wait for you until 20:00 hours and you will be expected to pay an additional $60.00 late pick up fee directly to our staff member upon arrival.

If your arrival at our desk is delayed beyond 20:00 hours we advise that you go to your hotel/accommodation and return to collect the vehicle the following morning after 0800 hours.

Drop Offs
If returning your vehicle to Queenstown Airport, this can be done 24 hours 7 days a week. If dropping off outside of our normal office hours, vehicles may be left in the public carpark and keys placed in the key drop at the designated counter. Please remember to refuel the vehicle first otherwise you will be faced with refueling charges above the cost of refueling yourself.

Queenstown Airport depot

Address: Arrivals Hall , Airport , Queenstown , NZ

Cruisin' NZ is based within the Queenstown Airport (inside the arrivals hall). Please approach our desk where you will be greeted and taken to your car just outside.

Office Hours
0800am – 1700 pm 7 days a week including Christmas Day and public holidays

Please make sure you choose a pick up time that is within these business hours. If your flight is scheduled to land outside of these hours you will have to select a time within our business hours to pick up your vehicle the following day.

If your flight is scheduled to land within our business hours but is delayed, we will have a staff member wait for you until 20:00 hours and you are required to pay an additional $60.00 late pick up fee directly to our staff member upon arrival.

Wellington depot

Address: 126 Hutt Rd , Kaiwharawhara , Wellington , NZ

The Wellington Branch is approximately 20 minutes from the airport and you must make your own way there via taxi. No free transfers are available.

Office Hours
8.00am to 5.00pm.

Wellington Domestic Airport depot

Wellington Domestic Airport is a serviced non depot location.

Cruisin' NZ do not have an actual desk at the Wellington Airport and instead offer a pick-up service from the Airport and will transfer to the depot to fill out the paperwork before you take your hire vehicle. This service will incur a fee of $30.00 as itemised in the breakdown of costs on your final invoice.

Office Hours
8.00am to 5.00pm.

Pick Up
Prior to your arrival you will be required to contact the Supplier directly to arrange specific pick up information. Contact details will be provided on your confirmation invoice.

Wellington International Airport depot

Wellington International Airport is a serviced non depot location.

2010 carhire4aussies.co.nz