Apollo Motorhome Holidays is a family-owned business specialising in the rental of quality leisure vehicles throughout Australia and New Zealand.
Apollo began operating in 1985 and has grown to become one of the largest and leading recreational vehicle operators in Australia. The New Zealand operation opened in March 2003, with new vehicles and branches in Auckland and Christchurch.
Their Auckland car rental and campervan hire branch is conveniently located 5 kilometres from Auckland's Airport and 14 kilometres from the city centre.
You will find their staff friendly and efficient, and more than willing to ensure that your holiday in New Zealand is an enjoyable and rewarding visit.
Apollo Branches
Apollo have one branch in Auckland and one branch in Christchurch, both of which are located close to the airports.
AUCKLAND
• All Rates are calculated per 24hr periods
• Rates are in New Zealand dollars and include 12.5% Goods and Services Tax
• Rates exclude one way fees, all Liability Reduction Options and Extras
• Long term discounts apply on all rental segments.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together)
• Please note that the pricing quoted on this website for any booking is a quote only and will need to be confirmed with you after the availability of your chosen vehicle has been confirmed. The pricing for the first 35 days of your hire will be correct but the pricing for subsequent days e.g. days 36 - 45 may vary.
• Requests for group bookings should first be directed to reservations calling numbers.
• Rates are subject to change without notice
Summary of Rental Conditions This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in New Zealand dollars.
Inclusive Rate
Add NZ$15 per day to the daily rate.
The maximum amount payable per rental segment for an Inclusive Rate is $750 Net – i.e. 50 days rental.
The Inclusive Rate includes: Liability Reduction Option, Unlimited Kilometres, One Way Rental Fee, Diesel Tax Recovery Fee, 12.5% GST, Complimentary Airport Transfers, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra Driver Fees, Maps and Camp Ground Guides, Snow Chains (on request) and Baby or Booster Seats (on request).
Rental Charges
Daily rates are calculated on a 24-hour period.
Rental Duration
The minimum rental for all vehicles is five days aside from one way rentals which are seven days.
Unlimited Kilometres
Rates include unlimited kilometres.
Branches
Apollo has branches in Auckland and Christchurch. Branches are open seven days a week, 8am to 4:30pm. Branches will be closed Christmas Day, New Years Day and Good Friday.
Transfer
Vehicles must be collected and returned to our branches (not airports). Airport transfers to and from the Apollo depots are provided free of charge.
Taxes
Our rates include GST of 12.5%.
Credit Cards
Our preferred payment method is by credit card. Visa and MasterCard will incur an additional 2% surcharge on any transaction. Diners and American Express fees are 4.5%.
Please note the initial deposit can only be paid by Visa or Mastercard.
Exchange Rate / Currency Variations
All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days, depending on the renter’s Financial Institution.
Driver's License and Minimum Age
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle, as well as driving tips.
Apollo Policy on Child Restraints
Baby Seats
Baby Seats are required for young children as follows:
- 9 to 18 kg weight; or
- 6 months to 4 years of age (on average); or
- above 70cm in length.
Booster Seats
Booster Seats are required for young children as follows:
- 14 to 26 kg weight; or
- 4 to 7 years of age (on average).
All Child Restraints are front facing and are to be fitted in the rear of Apollo vehicles.
The above details are our minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device.
While all reasonable care has been taken has been taken in preparing this document, we do not guarantee the accuracy or completeness of the document. Nor do we endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites.
Apollo shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.
NZ CAR
Vehicle | No Baby or Booster Seats Allowed | 1 Baby Seat | 1 Booster Seat | 2 Baby Seats | 2 Booster Seats | 1 Baby Seat and 1 Booster Seat |
Economy Car | | √ | √ | √ | √ | √ |
Compact Car | | √ | √ | √ | √ | √ |
Medium Car | | √ | √ | √ | √ | √ |
4wd Wagon | | √ | √ | √ | √ | √ |
Options per table column are not combinable.
Camping Kits
One Camping Kit per Car suitable for two people (including a 3 person tent, built-in ground sheet, sleeping bags with personal liners, sleeping mats, pillows, ice box, crockery & cutlery, pots & pans, gas cooker, salt & pepper, containers, tea towels, personal towels, torch, Apollo Welcome Pack, maps and camping ground directories) can be supplied on request with the compact, medium or 4wd Wagon groups.
Snow Chains
$50 per rental (must be pre-booked).
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
One Way Rentals
There is no additional fee for one way rentals.
Travel Restrictions
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads. The only exception to this is the loose road surface on any major ski field access roads or any recognised campground access road less than 500 metres in length.
Four Wheel Drive vehicles may be driven on unsealed roads on the condition that the roads have been Gazetted.
No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook), Bluff Road that runs between Kuatunu and Mataurangi and North of Colville Township (Coromandel Peninsula).
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they must first obtain authorisation from Apollo. Subject to the change being approved, a minimum additional charge of $700 will apply.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are enrolled in the New Zealand Automobile Association and 24hr emergency roadside assistance is available.
Change of Vehicle
We reserve the right to substitute a comparable vehicle or superior vehicle at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to any refund.
Infringements and Administration Fees
Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 will be applicable.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Booking amendments
A $35 fee will apply to amend a standard or flex booking. If a change to a flex booking is made then the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations: Change of date for vehicle pick-up or drop-off, Change of location (depot) for vehicle pick-up or drop-off, Change of vehicle category, Customer name change. If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire. Apollo will not accept any cancellations of Standard Rate Bookings that are then re-booked using Flex Rates and vice versa.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles.
Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation less than 10 days prior to pick-up date - 50% of Gross Rental
Cancellation within 3 days of pick-up date, or no-show - 100% of Gross Rental
There is no refund for late pick up or early return of vehicle.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGEPersonal Injury
New Zealand legislation provides limited coverage for personal injury. Apollo strongly recommends that all people travelling in New Zealand take out their own personal travel insurance.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Standard Liability
Apollo's rental charge includes a Standard Liability of $2,000.
A Bond of $2000 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $2000.
The Standard Liability can be reduced by taking the following reduction option:
Liability Reduction Option
A Liability of $250 applies. The Liability Reduction Option can be purchased by paying to Apollo $18 per day. The maximum amount payable for this Option is $720 (i.e. 40 days rental).
A Bond of $250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $250.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Your Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused to the Vehicle by the renter’s wilful conduct.
- Damage caused to the Vehicle by the use of snow chains or roof racks.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
